18+ only
Panache is intended only for people aged 18 or older. We do not knowingly collect information from children. If you believe a child has provided information, contact us at support@panache.chat.
Information we handle
Account and authentication information
When you sign in, Panache handles the authentication information needed to create and maintain your account, including a Google sign-in token, account identifier, and permitted basic account details. Android stores sensitive local account state using Android Keystore protections.
Conversation and coaching information
Depending on how you use Panache, we may handle the messaging or dating app you identify, a match name or display name, profile notes you enter, conversation text you paste, share, edit, or submit, text extracted from a screenshot or visible screen, speaker-label corrections, user-supplied facts, and the tone or coaching mode you select.
Conversation text can contain personal information about you and another person. Submit only the context needed for coaching and remove unnecessary sensitive information when you can.
Panache may create and store conversation sessions and timestamps; coaching scores and classifications; suggestions, next moves, and explanations; user-control and policy records; and feedback or reported outcomes. A reported "sent" outcome means only that you recorded what happened outside Panache. Panache does not send or verify a message.
Screenshots and visible-screen capture
Panache can process a screenshot you select through Android or capture the visible screen after you grant Android screen-sharing permission. Screenshot pixels are processed on-device using text recognition. Panache does not upload or durably store raw screenshot images on its backend.
During a user-started active-capture session, the app may periodically sample the visible screen. A foreground notification and pause or stop controls indicate that capture is active. Frames are used locally for text recognition and are intended to be cleared after a short period; one-shot images remain in memory until cleared, replaced, or the app process ends.
When analysis runs, Panache sends the extracted, edited, or otherwise submitted conversation text to its backend. That text may be stored as part of your conversation history. Some user-started capture flows may automatically request analysis after local transcript-quality checks accept extracted text. You should stop or discard capture if it contains unrelated or unwanted information.
Panache does not use Android AccessibilityService, read notification content, access dating-app credentials, automate a keyboard or send button, or request camera, microphone, contacts, or location access.
Support, diagnostics, and device information
During private testing, we may process account and session identifiers, a random app-install identifier, trace identifiers, source-app and context-source categories, provider/model/fallback/error categories, transcript-quality and latency measurements, and bug-report comments or metadata. Routine telemetry is designed not to include raw screenshots, raw chats, credentials, or provider payloads. Hosting and web-server logs may include connection information such as IP address, request time, requested path, user agent, response status, and error information.
Do not include private chat text, passwords, contact details, or other sensitive information in a support or bug-report message unless it is necessary to resolve your request.
How we use information
We use information to operate and secure Panache; authenticate accounts; extract and analyze user-requested conversation context; create coaching suggestions; restore saved sessions and results; enforce the no-auto-send and user-control boundaries; diagnose failures; improve the reliability of the private alpha; respond to support, deletion, and privacy requests; and comply with legal obligations.
AI providers and automated coaching
Panache uses deterministic rules and, when enabled, model-backed coaching. The backend may send relevant submitted conversation text, user-supplied facts, selected tone, source-app information, derived score or routing information, and safety instructions to OpenAI and Mistral AI to generate a proposed coaching output. The Android app does not send data directly to those providers.
Panache does not use private conversations as public examples, does not sell them, and does not use them for targeted advertising. Providers process information under their applicable terms and privacy materials, includingOpenAI's Privacy Policy andMistral AI's legal information. Panache's scores and suggestions are coaching tools, not legal, employment, credit, housing, insurance, or similarly significant decisions.
When information is shared
We share information only as needed to operate Panache: with our hosting and database infrastructure, including Render or its configured infrastructure; with OpenAI and Mistral AI when model-backed coaching is enabled; with Google ML Kit for on-device text recognition; with Google/Firebase distribution services if used for alpha delivery; and with professional advisers, authorities, or other parties when required by law, needed to protect users or rights, or authorized by you.
Panache does not sell or rent personal information, provide private chats to data brokers, use private chats for targeted advertising, or receive information directly from a dating-app account. Dating and messaging apps are separate services; Panache receives only information you choose to capture, import, paste, or submit.
Retention and deletion
Alpha data is retained until you request deletion or the private alpha ends. Limited security and audit records may be retained where needed for security, legal compliance, or to demonstrate product safeguards; those records should not recreate erased raw chat content.
The Android app maintains an encrypted last-read cache with a logical 24-hour lifetime. Panache's current private-alpha backend does not yet have a general automatic deletion timer for all accounts, conversation history, scores, suggestions, feedback, and audit records. Removing a saved match or signing out is not full account deletion.
To request deletion, access, correction, or other privacy help, emailsupport@panache.chat. We may ask for enough information to verify the request and locate the relevant account or conversation.
Your choices
You can decline Android screen-sharing or overlay permissions, pause or stop a visible capture session, use pasted or imported context instead of screen capture, ignore or edit a suggestion, clear local app state by signing out, and contact us about deletion or other privacy requests. Panache never automatically sends a suggested reply.
Security and international processing
We use safeguards intended to protect private-alpha information, including HTTPS production connections, account-scoped backend access, Android Keystore protection for sensitive local state, disabled Android backups, and telemetry field allowlists. No system is completely secure; avoid submitting unnecessary sensitive information and protect your account and device.
Our hosting, support, and AI providers may process information outside your province, state, or country, including outside Canada. Information processed elsewhere may be subject to the laws of that location.
Changes and contact
We may update this policy as Panache's features, providers, or legal obligations change. We will update the date above and provide additional notice when a material change affects how private conversation information is handled.
Privacy contact: support@panache.chat
Operator: Panache
Country: Canada